Existing VPN Tracker user? Then you're eligible for a discounted upgrade.
|Connect to your VPN network|
|Support for 300+ VPN gateways|
|All IPsec VPN encryption standards|
|Use VPN Tracker on all your Macs|
|All future updates and new versions|
|Connect to multiple VPNs at the same time|
|Connect two sites (Network to Network)|
|Integration of OS X PPTP/L2TP VPN|
|Tools for license distribution & management|
|Dedicated support team|
What is VPN Tracker 365?
VPN Tracker 365 is the ultimate VPN solution for Mac OS X. The VPN Tracker 365 plan allows you to use every VPN Tracker (from Version 6) on every of your Macs running Mac OS X 10.6 or newer (compatibility). The VPN Tracker 365 Plan includes all future updates and upgrades during its term.
Why did you switch to VPN Tracker 365?
The expectancy of a VPN client is very high. Customers expect a guaranteed 24/7 uptime of our software, since it is business critical for their own business. We constantly make adjustments to reflect changes in the ecosystem, such as changes in OS X or the VPN gateways. We are certain that VPN Tracker 365 offers maximal flexibility and transparency. As a VPN Tracker 365 you reliably receive updates and upgrades with all features and improvements.
Why do I have to pay for OS X upgrades?
With VPN Tracker 365, all updates for new versions of OS X are included. While it often doesn't look like OS X changes much, under the hood Apple is frequently making changes that require re-engineering for VPN Tracker. For example: Even the upgrade from 10.10.3 to 10.10.4 introduced a massive change that affected all VPN connections. As an independent company we ensure your software continues to support over 300+ different VPN devices every time Apple tweaks OS X. All this work is included with VPN Tracker 365.
I don't want a recurring charge
No problem. We offer VPN Tracker 365 with a non-recurring option, so you pick your plan duration, pay once and that's it. When the plan finishes, you can choose to renew by placing a new order, but nothing is extended automatically.
I already have VPN Tracker 8 licenses. Where can I get additional licenses?
VPN Tracker 8 is now part of VPN Tracker 365, the ultimate VPN solution for OS X. Choose your VPN Tracker 365 plan and you can use every VPN Tracker version (from 6 to the latest). Existing VPN Tracker 8 customers can still purchase non-upgradeable VPN Tracker 8 licenses.
I don't like subscription models, can't I get regular upgrades?
In the past, VPN Tracker had a traditional upgrade model. This meant the experience was poor: You upgraded OS X, something in the app would break and you would have to purchase a new version before you could continue working.
Under the new model, your cost remains about the same and the app will auto-update without the hassle of having to first go and buying and deploying an upgrade.
Can I use VPN Tracker on more than one Mac?
Yes, your VPN Tracker 365 plan can be used on all of your personal Macs, unlike older VPN Tracker 6, 7 and 8 licenses which required one license per Mac.
Is VPN Tracker available without subscription?
When it comes to the security of your data, it's important that to ensure ongoing service and constant adjustments. These include adjustments for the latest OS X versions, as well as security relevant changes to meet highest expectations. We offer one- and multi-year plans, giving you complete cost transparency. You can disable auto-renewal at any time.
Do you offer monthly plans?
All VPN Tracker 365 plans are available with a yearly commitment.
Can I continue using my active VPN Tracker license?
Yes, you sure can. However, VPN Tracker 8 and older versions will not run with OS X El Capitan. Tip: Take advantage of the attractive VPN Tracker 365 upgrade pricing!
Can I continue using VPN Tracker 365 after the expiration of my term?
You can use VPN Tracker 365 during the entire duration of your term. In order to secure your data connections without interruption, the term will renew automaticall. You will of course receive an email notification from us prior to the expiration date. If you do not wish to automatically renew your term, you can deactivate thie option at any time.
Does VPN Tracker store any data in the cloud?
No, VPN Tracker does not save any connection data in the cloud.
I own VPN Tracker 5/6/7/8, how can I upgrade?
As an existing VPN Tracker customer, you can benefit from discounted upgrade plans. Make use of the VPN Tracker 365 advantages and you can use every VPN Tracker version, including the VPN Tracker 365 client that runs with OS X El Capitan.
I use VPN Tracker 6 or 7 and would like to use VPN Tracker for OS X Yosemite or El Capitan. What are my options?
VPN Tracker 365 includes all VPN Tracker clients starting from Version 6 and all future Updates and Upgrades. This includes the VPN Tracker 365 client which supports El Capitan. So you can use VPN Tracker 8 for Yosemite, as well as the VPN Tracker 365 client for OS X El Capitan with your VPN Tracker 365 plan.
I recently bought VPN Tracker 8, will I get VPN Tracker 365?
All customers that purchased VPN Tracker 8 after June 1st, 2015, will receive 12 months of VPN Tracker 365 for free, starting October 1st. You just have to install and activate VPN Tracker 365 with your equinux ID.
I bought VPN Tracker 8 before June 1st 2015, do I get a discount?
As a VPN Tracker 8 customer, we offer you a discounted pricing for upgrade plans.
We're using a VPN Tracker business pack (5+1/10+2/25+3), how can we upgrade?
VPN Tracker 365 is also available for businesses. Besides the VIP functionality for all employees in your team, you also receive an additional tool for the rollout and the management of your VPNs.
Can I continue using my existing VPN Tracker 6 / 7 / 8 license?
Yes, you can. In order to use VPN Tracker on OS X El Capitan, you will need the VPN Tracker 365 plan, which by the way includes all VPN Tracker version starting with version 6.
Which version of VPN Tracker will profit from the extended VIP features?
The new VPN Tracker 365 client includes extended VIP features, which can only be used with the VPN Tracker 365 VIP plan. These features are available in the VPN Tracker 365 client.
I have a VPN Tracker Protection Plan, is it also valid for VPN Tracker 365?
Yes, it is. You'll benefit from all VPN Tracker 365 advantages with the same period as your VPN Tracker Protection Plan.