常見問題

‣ 在應用程式中建立一個 TV Pro ID，然後選擇「回復購買」
‣ 現在開啟 TV Pro GOLD ALL-IN-1 包裹中的其他應用程式，並輸入相同的 TV Pro ID。
‣ 使用您的 TV Pro ID 登入將自動識別 TV Pro GOLD ALL-IN-1 包裹。

• 建立您的新 TV Pro ID
• 使用您的新 TV Pro ID 登入用於購買套裝的應用程式
• 選擇「還原購買」
• 確認您想要將套裝轉移到新的 TV Pro ID

You can add your own streams in Live TV that are specified in an M3U file. This M3U file consists of a list of "m3u8" streams. You create this M3U file according to your wishes and then place it on your own web server. In the home network, a local web server is sufficient, as is often supplied with NAS drives. Then you add the M3U URL in Live TV. Done!

How does the mapping to the channels work?

The m3u file must use exactly the names for the stream names that Live TV uses. You can find the exact names of the channels in Live TV under "Settings" > "Channel Selection".

I have added a stream in my m3u file, but unfortunately it does not appear. Why?

You can only specify names in the M3U file that also exist in Live TV. All other names are currently ignored by the app and not displayed. In addition, you must ensure that your streams are in the "m3u8" format. Other formats are not supported (rtmp, etc.)

Where can I find my own streams in Live TV now?

Own streams are assigned to the existing channel names. Switch to the "Stream" tab, where the channel names will appear if you have assigned a stream.

Who is the manual addition of own stream sources suitable for?

For all those who are a little more familiar with the stream subject and for whom terms like M3U are not Chinese. For all those who use a TV receiver or television in the home network that can stream the TV program further in the local network (e.g. in higher resolution) and who want to receive this program with Live TV. We therefore do not provide technical support for this feature. We explicitly point out that this feature is intended for this personal use case.

最近，"Let's Encrypt"的根憑證已過期。Apple決定不更新OS X 10.12之前版本的根憑證。這表示當您的Mac上的應用程式或Safari存取使用Let's Encrypt根憑證的網站時，它們將無法正確載入。

這也會導致登入應用程式時出現問題。

1. 開啟Safari，前往https://equinux.github.io並下載修復程式


2. 在系統偏好設定中開啟設定檔並選擇“安裝”


3. 重新啟動應用程式並再次登入

如果在 Mac 上 Live TV 中的設定沒有正確應用，重置設定可能會有所幫助。

以下是如何刪除 Live TV Mac 設定：

• 退出 Live TV
• 打開程式 > 實用工具 > 終端機
• 輸入以下指令 defaults delete de.livetvapp.livetvmac 並按 Enter

現在 Live TV Mac 將“全新”啟動，並且應該正確保存設定。請注意，您可能需要使用您的 equinux ID 重新登入。

我購買了授權 – 如何恢復我的存取權？

如果恢復不起作用怎麼辦？

如果您在 TV Pro 商店購買了 TV Pro 或 Live TV（例如 TV Pro GOLD 或 ALL-IN-1 訂閱），您可以隨時自行管理您的付款選項。

• 開啟以下連結：https://store.equinux.com/storefront/subscriptions/
• 使用您購買訂閱時使用的電子郵件地址登入。
• 您將找到所有有效的訂閱、儲存的付款方式，並可以根據需要更新或更改它。

如果您透過 App Store 購買了訂閱，付款選項將直接透過您的 Apple ID 在 iOS 設定中進行管理。