Thousands of professionals and students connect to Cisco AnyConnect VPN every day. But sometimes the network configured by your admin may slow you down or block local network access.

A quick primer
There are two ways to configure a company VPN:

1. Send all data over VPN: This may be called “Host to everywhere”, “All traffic”, “Full tunnel”, “Global VPN”
2. Only send data for the company network over VPN: This may be called “Host to network”, “Split tunnel” or just “split VPN”

Many companies choose the first option to push all network traffic through the VPN by default. This is easiest to configure, but can mean that accessing regular internet sites can be slower, as the connection has to go through your VPN first.

Certain sites by also be blocked on the VPN gateway, or you may find yourself cut off from accessing devices on your local network.

Sounds familiar? There’s an easy workaround…

How to adjust your company VPN to not send all traffic

Trying to connect to your office and home networks at the same time? Want to make sure not all your internet surfing is going via your company VPN?

There’s an easy solution for Cisco AnyConnect VPN and you don’t need to be a networking genius to set it up!

With VPN Tracker 365’s Traffic Control feature, you determine which data should go via your VPN. This means all your work-related traffic will go securely through the VPN, allowing everything else to go over your regular internet connection or local network.

What you need:

• VPN Tracker 365
• VPN gateway address for your Cisco connection
• Network address for your office / university

Step One: Download the VPN Tracker 365 app

VPN Tracker 365 is the number one VPN client for macOS. With a VPN Tracker 365 Pro, VIP or Consultant license, you can configure Cisco AnyConnect SSL VPN connections on your Mac and also benefit from dozens of included productivity features:

• Support for all major VPN protocols, including IPSec, L2TP, PPTP, OpenVPN, Fortinet SSL, SonicWALL SSL, Windows SSTP, Cisco EasyVPN, and Cisco AnyConnect SSL
• Connect simultaneously to multiple VPNs
• Compatibility with the latest macOS versions, up to and including macOS Monterey
• TeamCloud centralized management features
• And much more…

Download VPN Tracker 365 here.

Step Two: Import your Cisco AnyConnect VPN connection into VPN Tracker 365

Setting up a Cisco AnyConnect SSL VPN connection in VPN Tracker 365 is easy. All you need is your VPN gateway address and your login.

To find your gateway address, just open up the Cisco AnyConnect Secure Mobility Client and copy the hostname or IP address for your connection:

Then, go to VPN Tracker 365, create a new Cisco AnyConnect SSL connection, and paste in the address:

Enter your remote network address for your AnyConnect VPN connection

When you start the connection, VPN Tracker 365 will prompt you for your username and password. Now you are connected!

Step Three: Set up Traffic Control

Once you’ve successfully configured your connection, switch to the “Advanced” tab, where you can set up your custom VPN settings for Traffic Control.

For this step, you will need the remote network IP address.

What is the remote network IP address?

The remote network IP specifies the network you are trying to reach over the VPN (i.e. your company’s internal network.)

Unsure of what to enter here? Your first port of call should be your IT admin. If you can’t contact them, you can follow these steps to find out your company’s internal remote network address:

1. Open a page on your company’s internal network, e.g. the company intranet and copy the web address
2. Open VPN Tracker 365 and go to “Tools” > “Ping Host”
3. Enter the address (e.g. intranet.greenhaven.net) and hit ping to reveal the IP address (e.g. 192.168.10.12)

Use the ping tool in VPN Tracker 365 to identify your remote network address

Then, simply replace the last digits with a “0” to get the remote network address > 192.168.10.0. (Note: this is a bit simplified, but will work for most common network setups out there).

In the Traffic Control dropdown menu, choose “Only send traffic for the following addresses over VPN” and enter the remote network address from the previous step:

Your Cisco AnyConnect VPN connection will now only be used when accessing addresses which are part of the network you specified. This means all other traffic (i.e. your normal internet traffic) will go through your internet connection as it does normally, bypassing your VPN.

Urgently need to access an important client VPN connection but…

• You don’t have the latest connection file?
• You’ve misplaced your user credentials?
• Your colleague has changed the Pre-Shared Key and can’t be reached?

Sound familiar? As an IT consultant or solution provider, every minute wasted chasing up the latest connection details or searching for login credentials is valuable time you could be spending working with clients and delivering your services effectively.

Here’s where VPN Tracker 365 comes in…

Transform your client VPN workflow with TeamCloud

Say goodbye to the old world of searching through emails and chat threads for information, sending clunky connection files back and forth, and chasing up missing information from colleagues.

Instead, get to know a new, smoother, cloud-based way of working – with VPN Tracker 365 TeamCloud: A centralized security management solution optimized for network admins and IT consultants.

Securely connect to client networks with VPN Tracker 365 TeamCloud

What is TeamCloud and why do I need it?

VPN Tracker 365 TeamCloud is a cloud-based security management solution, featuring the highest end-to-end encryption standards to keep your clients’ connection data secure.

TeamCloud gives consultants and solution providers working with customer VPN connections a huge productivity boost:

• Securely share client connections with colleagues in the cloud (no more exporting connection files!)
• Changes to connections on either end are automatically shared with your Team, so everyone always has the latest settings
• One shared workspace for everything: Join your clients’ teams and share pre-configured connections with them

The right choice for modern consultancy firms

With VPN Tracker 365 TeamCloud, you and your colleagues have access to all your essential client connections in one secure location:

• One VPN client, support for all major protocols, including IPSec, OpenVPN, L2TP, SonicWALL SSL, Windows SSTP, Cisco AnyConnect (Beta), Fortinet SSL, etc.
• Connect to multiple VPNs at one time
• Productive workflow: Scan networks and use Shortcuts – all in VPN Tracker 365
• Create User Groups to grant and restrict access to connections

Included features vary by edition, learn more in our Buyer’s Guide.

Getting started with TeamCloud

VPN Tracker 365 offers flexible, per-user licensing and access to TeamCloud consultant features is available at two price tiers, depending on the size and scale of your organisation:

• For IT solution providers and consulting firms: VPN Tracker 365 Consultant offers support for up to 200 TeamCloud connections.
• For freelance consultants and smaller agencies with fewer clients: VPN Tracker 365 VIP offers support for up to 15 TeamCloud connections.

You can compare all editions in our comprehensive Buyer’s Guide.

VPN Tracker 365 is compatible with over 300 leading VPN gateways, including the popular UniFi series from Ubiquiti: UniFi Dream Machine, UniFi Dream Machine Pro, UniFi Security Gateway, and UniFi Security Gateway Pro 4.

Find out how you can start using your newly configured UniFi VPN connection on your Mac in VPN Tracker 365…

Setting Up VPN for Ubiquiti UniFi

If you’re here, you probably already know how great and expandable Ubiquiti UniFi setups can be for your home or business WiFi.

Now it’s time to power your VPN with UniFi + VPN Tracker 365: Our step-by-step configuration guide demonstrates how to set up a VPN connection on your UniFi device using the UniFi Controller, as well as how to import the connection to use with VPN Tracker 365 on your Mac.

How to set up a VPN on your UniFi device

These steps apply to the latest UniFi os release, using the new settings UI. Our full config guide walks you through the exact step-by-step setup. If you have any other questions, reach out!

1. Open the UniFi Controller
2. Enable the RADIUS server, add users and set up the L2TP tunnel.
3. Add a new, dedicated VPN network (check our detailed configuration guide for more information.)

Configuring a VPN for your UniFi device is easy in the UniFi Controller

Importing your UniFi VPN connection to use in VPN Tracker 365

Once you’ve configured a connection, it’s easy to start using it with the advanced features provided in VPN Tracker 365…

1. Download VPN Tracker 365 free and install the app on your Mac.
2. Set up a new Company Connection and choose Ubiquiti UniFi Security Gateway from the list.
3. Enter your device’s public IP address and set the network configuration to “Host to Everywhere”.
4. Enter your “Shared Secret” and your individual Username and Password
5. Click done to save and test your connection.

You can now use your Ubiquiti UniFi VPN connection on your Mac.

Have you explored the exciting new TeamCloud features in VPN Tracker 365 yet? In the latest update, we’ve added support for TeamCloud Groups. Find out all you need to know and how to get started in our roundup post…

NEW: TeamCloud Groups

What are Groups?

TeamCloud Groups are a new addition to VPN Tracker 365 and give you full control over who can access your VPN connections and Shortcuts.

Need to share a connection to TeamCloud but don’t want to grant everyone in your team access? Use TeamCloud Groups to quickly set up dedicated user groups for chosen team members – whether it’s IT admins who need access to private company networks or remote workers who need to reach branch offices from home.

Use the new Groups feature to organise your team and easily grant or restrict VPN access where required.

Groups will also be compatible with other upcoming features in future releases, to allow teams to give new features or restrictions to just part of the team.

Who can set up TeamCloud Groups?

In order to set up and manage dedicated TeamCloud Groups for your team, you will need:

• A VPN Tracker 365 VIP license
• Manager or Organizer status in your team (learn more)

You can set up a maximum of 15 Groups for your team. Feel free to let us know if you need more.

To receive a group connection, you need to be at least a member of the respective team and have a VPN Tracker 365 Team Member Plus or VIP license.

How to create TeamCloud Groups

Go to your Team in the VPN Tracker 365 sidebar menu and select User Groups. Here you can create new groups for specific use cases.

Once you have set up Groups, you will see them on the overview page. Click on a Group to manage its settings or add members.

When you have set up connections for certain groups, you can view them here under Group connections.

Sharing a VPN connection with a Group in TeamCloud

When you export a VPN connection to share with your team, you can now choose pre-defined User Groups to share the connection with.

Select a connection to share, click Share with Team, then, go to Who can access and choose your Group:

What else is new in VPN Tracker 365 version 21.6?

The latest VPN Tracker 365 version also adds the following changes and improvements:

• New sign in view
• You can now set your account profile picture directly on my.vpntracker.com
• UI improvements in Sharing views
• TeamCloud improvements
• SonicWALL SCP: Compatibility improvements
• OpenVPN: Compatibility improvements
• Additional bugfixes and improvements

The new TeamCloud services are currently in the Beta stages. Please let us know if you experience any issues, or have any feedback.

Be the first to test new TeamCloud features

In addition to Group support, we have many more exciting new TeamCloud features coming up on our development roadmap.

As always, all the latest features will be exclusively available for Insider Program members to test and review before the official public release.

Find out more about beta testing.

Today we are thrilled to be introducing TeamCloud: a centralized security management solution for teams using VPN Tracker 365.

Along with TeamCloud, we’re also introducing two new VPN Tracker editions for easier team management. Here’s everything you need to know…

Introducing TeamCloud (Beta)

VPN Tracker 365 TeamCloud (Beta) is a centralized, cloud-based security management solution for teams, featuring the highest end-to-end encryption standards to keep your connection data secure.

• Share and roll-out pre-configured VPN connections and Shortcuts
• Change VPN connection settings remotely
• Centrally manage endpoint security settings (coming later)

How will TeamCloud help your Team?

TeamCloud streamlines endpoint security management for companies.

Whether you’re onboarding new team members, switching to a remote work setup or implementing key security changes across your team, TeamCloud allows you to securely and seamlessly manage connections and security – with no end-user action required.

TeamCloud features:

• Deploy VPN connections & Shortcuts to your team instantly using secure end-to-end encryption
• Update connections and automatically roll out changes across your team
• Instantly delete connections from users’ devices with Remote Connection Wipe
• Determine and configure endpoint security settings (coming later)

TeamCloud benefits for consultants (Pro and VIP)

TeamCloud will also give consultants working with customer VPN connections a huge productivity boost:

• Easily share client connections with colleagues via one shared, central workspace
• Any changes to connections are automatically shared with your Team, so everyone always has the latest settings
• Support for up to 15 teams (with VPN Tracker 365 VIP): Join your client’s team and share a pre-configured connection with them

No more exporting connection files, no more outdated settings – just one shared set of up-to-date VPN connections.

Who can use TeamCloud?

TeamCloud is available for all existing VPN Tracker 365 users. The included features and storage depends on which plan you have:

• VPN Tracker 365 VIP: Manage 15 connections or Shortcuts for a team, share with up to 15 teams
• VPN Tracker 365 Pro: Manage 5 connections or Shortcuts for a single team
• VPN Tracker 365: Receive 1 connection or Shortcuts from a single team

Compare all editions

New VPN Tracker 365 Editions for Teams

Today, we are also adding two new editions, specifically designed for TeamCloud:

• VPN Tracker 365 Team Member

and

• VPN Tracker 365 Team Member Plus

If you are rolling out connections using TeamCloud, Team Member and Team Member Plus are great choices for the regular members on your team to use a connection. They support TeamCloud connections using any VPN protocol available in VPN Tracker 365.

Important: To use VPN Tracker 365 Team Member or Team Member Plus, you need to be part of a team where someone has VPN Tracker 365 Pro or VIP and has set up a TeamCloud connection. These plans are exclusively for Teams and can only receive VPN connections. They can’t be used standalone to create connections.

Visit Team Store

Which plan is right for my team?

A VPN Tracker 365 Team Member plan supports using one VPN connection in TeamCloud and is therefore a good choice for a regular user connecting to a single company VPN, e.g. from a home office setup.

With support for up to 5 connections, a VPN Tracker 365 Team Member Plus plan is the better option for users with slightly more advanced requirements: I.e. connecting to multiple branch offices. Added pro features such as InfiniConnect, Personal Safe for Shortcuts and Advanced Connection Checker also make this plan option the right choice for managers, team leaders, travelling sales agents and non-technical executives.

Both new licenses allow the use of all supported protocols – including PPTP connections on Big Sur.

Need to configure connections or manage a team?

In order to set up VPN connections to share with your team, you will need a VPN Tracker 365 Pro or VIP license. These are best suited to admins and technical users who need to make changes to security settings or connection configuration.

Example: An admin for one small team of users with fewer advanced VPN requirements needs a VPN Tracker 365 Pro or VIP plan. For network admins and consultants managing multiple teams of users, a VPN Tracker 365 VIP plan which includes features such as multi-team support and Corporate Branding is the right choice.

For a complete overview of which features are available with which licenses, please refer to our Editions Guide.

How to Use TeamCloud (Beta)

Setting up TeamCloud for your team is really straightforward. Get started by sharing your first VPN connection with team members.

What you need:

• A VPN Tracker 365 Pro or VIP plan
• An established VPN Tracker 365 team (learn how to set up a team) and Team Manager status

Sharing VPN Connections in TeamCloud

Once you have configured a connection, you can share it with team members:

1. In the “Status” or “Configure” view, choose “Share with Team…”
2. Select your sharing options
3. Share with your Team

That’s it.

Your connection will be shared using secure end-to-end encryption, so each Team member will get their own encrypted copy of the connection, that only they can access:

VPN Tracker 365 version 21.4* is now available for all customers to download! As well as introducing a fresh new my.vpntracker UI, this update also brings some key changes to the app for both team- and individual users.

Get up to date on everything that’s new in the latest version in this detailed update guide…

*Version 21.4 also including any subsequent minor updates to follow the main release.

What’s New in Version 21.4?

Here are some of the key highlights of the latest VPN Tracker 365 version…

Introducing Personal Safe

Connection Safe has had a major rebrand and we are thrilled to be introducing Personal Safe to VPN Tracker 365!

Why Personal Safe?

We decided on the name Personal Safe to better reflect its versatility in being able to sync and store so much more than just your VPN connections in the cloud.

Personal Safe uses the familiar and secure Connection Safe encryption technology to keep all your VPN connections, passwords, and Shortcuts* synced and safely stored across your personal devices.

*Personal Safe for VPN Shortcuts is exclusively available in VPN Tracker 365 Pro and VIP plans.

New: Personal Safe can now also be enabled or disabled for all connections at once. Go to your “VPN Tracker 365” > “Preferences” and open the Personal Safe tab to see a list of your synced Shortcuts and Connections and update your preferences:

This rebrand paves the way for a major update coming up later this year. Stay tuned for more details!

New connection sidebar design

A design refresh in version 21.4 also brings a fresher look and feel to VPN Tracker 365.

Tip: Company logos for VPN Tracker teams are exclusively available in VPN Tracker VIP plans. View upgrade options…

New for VPN Tracker 365 Teams

As well as your connections and VPN Shortcuts collections, you can now also access all your essential team information in the redesigned sidebar menu.

Both Team Managers and regular team members can now benefit from an optimized teams view, as part of the brand new my.vpntracker UI refresh.

For team members: Access your team page from within the VPN Tracker 365 app via the re-designed sidebar or at my.vpntracker.com – where you can find contact information for your team manager(s) and an overview of your current VPN Tracker plan.

For managers: View and manage your team directly in the VPN Tracker 365 app.

View and assign available plans, invite and remove members, and customize your team’s information in your personalized team profile:

Simplified cross upgrade workflow

Cross-upgrading your plan is now easier than ever thanks to the integrated cross-upgrade workflow available from version 21.4 in VPN Tracker 365.

Come across a feature you’d like to unlock access to (e.g. Network Locations for Connection Checker)? VPN Tracker 365 will direct you to the new store view listing your options so you can upgrade at the click of a button and get your new plan there and then:

Team members can now also request a license upgrade directly from the app. Select the license you would like to upgrade to (e.g. VPN Tracker 365 Pro) and your team manager will be automatically notified of your request.

Request a plan upgrade to unlock specific features

Your team manager will be automatically notified of your request

Further Improvements

The VPN Tracker 365 team has also carried out the following fixes and improvements for you:

• OpenVPN: Topology subnet configurations pushed by the server are now set correctly
• OpenVPN: Pushed DNS options now no longer override VPN Tracker 365’s configured DNS settings
• OpenVPN: Improved error messages for cipher mismatches
• Net Scanner: Addresses no longer appear truncated on older macOS releases
• Accounting: A formatting issue when exporting to Numbers has been corrected
• A Personal Safe syncing issue for VPN Shortcuts has been resolved
• UI issues with the Connection Notes field have been fixed
• The animation when resizing the connection list has been improved
• An issue with certain certificate formats that could cause VPN Tracker to crash has been fixed
• Layout issues under macOS Big Sur have been fixed
• Stability and performance improvements

Download the Latest VPN Tracker 365 Version Today

How to update

Version 21.4 is available to download today from the VPN Tracker 365 website. Alternatively, open the VPN Tracker 365 app, go to “VPN Tracker 365” > “Check for Updates…”, where you can install the latest version.

Unlock access to pre-release versions

P.S. Want to be the first to test new VPN Tracker 365 features and updates before the official release? Find out about our exclusive Insider Program here.

Until next time,
Your VPN Tracker 365 Team

Over the past few months, exciting changes have been happening behind the scenes at VPNTHQ – today we’re thrilled to be introducing the all new my.vpntracker!

This brand new UI streamlines the existing Team Management tools and workflows you may already be familiar with, and also introduces some new features that pave the way for some major changes we have coming up further along the pipeline.

In this guide, we’re taking you on a tour of everything that’s changed on my.vpntracker and how to take advantage of the latest team features.

What’s new?

This exciting refresh adds several useful changes to my.vpntracker that make managing your VPN Tracker 365 account even easier.

Quick Overview – New in my.vpntracker:

• Brand new, streamlined UI
• Re-designed team overview page for non-managers
• License upgrade requests
• Improved personal plan overview
• Optimized team view for Team Managers
• New Corporate branding and onboarding tools
• Integrated store view

Brand new UI

my.vpntracker has a brand new look! As well as bringing a fresher feel to the service, the stylish new user interface is more streamlined and offers a responsive design which works better on devices of all sizes.

New features like the updated sidebar menu and practical invoice search function also make the overall user experience much more straightforward.

Re-designed team page

Non-manager team members now see a redesigned team page that lists their team manager and plan information.

If you are using the VPN Tracker 365 app and have an urgent question or find yourself in need of advice, you can now head straight to your team page, where you will find information about your plan as well as contact information for your team manager:

Easy license upgrade request workflow

If you come across specific features in VPN Tracker 365 that you need to unlock, you can now also easily request a license upgrade directly from the app. Select the license you would like to upgrade to (e.g. VPN Tracker Pro) and your team manager will be automatically notified of your request.

Request an update in the app and your team manager will be automatically notified.

Improved personal plan overview

The new my.vpntracker tidies up the main user interface and gives you quicker access to your Personal Safe, active devices, and invoice history.

Access all your personal subscriptions and billing information under “My Subscriptions”, where you can also gain direct access to the VPN Tracker 365 store:

New for Team Managers

This new refresh also brings some key improvements for team managers to give you the best possible overview of all your available plans, team members and team info.

Sleek new interface for easier Team Management

Find all of your most essential team info in one convenient location. The improved my.vpntracker service now takes you directly to your Team Overview page, where you can navigate and manage all the most important aspects of your team.

View and assign available plans, invite and remove members, and customize your team’s information in your personalized team profile:

Manage corporate branding and onboarding tools

In the Team Overview, you can also access your corporate branding configuration: Update your team name and add your team logo to be visible in your VPN Tracker 365 app sidebar (VIP plans only.)

Practical tools like new Team Domain Discovery and your team’s personalized invite link are also located here to make the onboarding process even easier.

Integrated store view

Need to purchase or cross-upgrade plans for your team? The new integrated store view smooths out the purchase process and allows you to handle everything all in one place.

Get a detailed overview of all available plan options and finalise your purchase with ease, with a simple two-step checkout process.

Start testing the new my.vpntracker today!

The new and improved my.vpntracker is ready and waiting for you. You can manage your account here.

Feedback or questions about your account or the new Team Management features? Don’t hesitate to get in touch with our support team.

Your VPN Tracker Team

Have you heard? VPN Tracker 365 now offers support for Fortinet SSL VPN!

Alongside support for all major VPN protocols, including IPSec VPN, OpenVPN, L2TP VPN, PPTP VPN (for Big Sur exclusively available in VPN Tracker 365 Pro and VIP), Windows SSTP VPN (Pro and VIP) and SonicWALL SSL, we have now also increased our range of supported protocols to include support for Fortinet SSL VPN connections.

Support for Fortinet SSL VPN connections is exclusively available in VPN Tracker 365 Pro and VIP plans. Existing subscribers can get a pro-rated upgrade at my.vpntracker.com

Connect to Fortinet SSL VPN on your Mac

Set up your Fortinet SSL VPN connection in VPN Tracker 365 to securely connect your Mac to your FortiGate firewall, whilst also benefiting from a wide range of advanced security features.

Need help getting started? Our detailed configuration guide helps you set up your Fortinet SSL connection step-by-step.

New in VPN Tracker 365: Support for Fortinet SSL Traffic Control

We’re pleased to announce that VPN Tracker 365 21.3.2 adds support for traffic control on Fortinet SSL connections!

Take full control of your connection and tell VPN Tracker exactly where you want to send your VPN traffic. Don’t want to send traffic to certain IP address or subnets over VPN? Simply exclude them! Have a Host to Everywhere VPN but only need some addresses over VPN? Tell VPN Tracker to only send traffic to those IPs over VPN.

Download the latest VPN Tracker 365 version to get started.

Also new in VPN Tracker 365 21.3.2

As well as support for traffic control on Fortinet SSL connections, Version 21.3.2 also brings the following changes and improvements to VPN Tracker 365:

• Additional compatibility improvements for Fortinet SSL VPN connections
• Improved compatibility with new OpenVPN server releases using OCC
• PPTP for macOS Big Sur: Custom MTU sizes now work correctly
• Fixes an issue with importing connections under mac OS 10.12
• Performance improvements for OpenVPN connections
• Stability improvements

Unlock access to pre-release versions

Want to be the first to test new VPN Tracker 365 features and updates before the official release? Find out about our exclusive Insider Program here.

Until next time,
Your VPN Tracker 365 Team