VPN Consulting Services: Expert Help from VPN Tracker

Need reliable VPN consulting with real-time support? At VPN Tracker, the number 1 VPN client for Mac and iOS, our VPN consultants provide expert support to set up, troubleshoot, and manage your VPN connections—quickly, securely, no matter how complex.

Book a session with our VPN consultants:

Need help setting up your first VPN connection?
Having trouble connecting to a VPN gateway or network?
Experiencing issues with your internet or VPN connection?
Need support managing VPN connections, like updating certificates or configuring XAuth?
Want your iPhone or iPad to work smoothly with your VPN?
Planning to switch protocols, such as from IPsec to WireGuard?
Need an OpenVPN Implementation consultant?
Want to set up a VPN connection behind an existing secondary firewall?

Are you a VPN consultant yourself?

Even seasoned professionals need a trusted second opinion. Book us as your backup expert. We’re happy to assist you and can represent you directly in front of your clients if needed.

Two professionals discussing VPN consulting and troubleshooting on a MacBook laptop

Book Your VPN Consulting Session

Choose the session length that fits your needs:

Get 30 Mins for €90 Get 60 Mins for €180

How it works:

Buy a VPN consulting support session ticket
We'll contact you automatically after your purchase.
Please check our guide to ensure a smooth session.
Receive 1:1 assistance via phone, video call or Remote Desktop.

... or request a quote

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Real-time support when it matters

"Is there an option for real-time support? I'm setting up your product for my company and we're having trouble conneting to a SonicWall TZ570 - the active VPN connection disables internet access."

- James F., VPN Tracker user

If you're running into similar issues, our in-house VPN consultants are ready to help. Book a 30- or 60-minute 1:1 support session and get expert guidance to solve your connection issues.

Need help setting up your first VPN connection?

Starting with a VPN setup can be confusing, especially when every vendor like Cisco, Zyxel, Fortinet, or Ubiquiti has its own tools and terminology. Maybe you're trying to configure an IPsec tunnel on a FortiGate or generate a mobile profile for IKEv2 on your iPhone. Real-world challenges include deciding which VPN protocol to use (IPsec, OpenVPN, WireGuard), figuring out certificate requirements, or setting up user access securely. Our VPN consulting experts guide you through a clean setup that works across desktop, mobile, and firewall environments, ideal for both individuals and teams looking for reliable VPN setup help.

Having trouble connecting to a VPN gateway or network?

Connection problems are common. You might see "No response from server" on your iPhone or encounter failed Phase 1 negotiations due to mismatched encryption settings. We've helped users fix broken IPsec tunnels after a firmware update on Zyxel firewalls, resolve NAT traversal issues on SonicWall, or deal with OpenVPN clients stuck on handshake timeouts. With deep VPN troubleshooting experience, we identify whether the root cause is a port conflict, a routing error, or a misconfigured client and help you fix it efficiently with our targeted VPN support.

Experiencing issues with your internet or VPN connection?

Slow speeds or broken connectivity when connected to VPN is a daily frustration. For example, your iPhone might lose all connectivity due to an IPv6 leak, or your Mac may ignore VPN DNS settings because of incorrect resolver priorities. On Windows, overlapping private IP ranges like 192.168.x.x often conflict with remote networks. We've resolved MTU-related issues that block certain websites and misrouted traffic in split-tunnel setups. Our VPN consultant team helps you maintain a stable, optimized connection across both IPv4 and IPv6 environments.

Need support managing VPN connections like updating certificates or configuring XAuth?

Outdated or misconfigured VPN authentication leads to sudden failures. Maybe your Fortinet VPN stopped working because a certificate expired, or your Zyxel setup still uses legacy XAuth and you are unsure how to switch to modern authentication. We offer practical VPN configuration support, from managing certificate renewals for OpenVPN to setting up trusted profiles for IKEv2 on iPhones and iPads. If you're unsure how to generate or deploy the correct format for your platform such as PFX, PEM, or mobileconfig, we can help streamline that process.

Want your iPhone or iPad to work smoothly with your VPN?

VPNs on iOS can be tricky. Maybe your device keeps reporting "server not responding" or WireGuard will not connect over mobile data. We frequently help users import ovpn files into OpenVPN Connect, troubleshoot certificate issues on iOS, and configure per-app VPN or Always-On VPN for supervised devices. Whether you're using Fortinet, Cisco, pfSense, or Zyxel, we make sure your mobile VPN works reliably, perfect for professionals who need VPN client support across macOS, iPadOS, and iOS.

Planning to switch protocols such as from IPsec to WireGuard?

Upgrading your VPN setup often involves migrating to faster, simpler protocols like WireGuard. We help replace legacy IPsec tunnels, common on Cisco and Zyxel gear, with modern WireGuard configs on platforms like OPNsense or Ubiquiti. Issues often include DNS not resolving after the switch, iPhones bypassing the tunnel due to IPv6 preferences, or firewall rules that do not match the new protocol. Our WireGuard consulting makes the transition clean, secure, and tailored to your environment.

Unsure about your VPN settings or where to configure them?

VPNs can be sensitive to where settings are applied, client, firewall, or VPN server. For example, someone might tweak Phase 2 settings on a Zyxel device thinking it solves DNS issues, when the real fix is on the client side. We have helped users correct DNS leaks on iPhones, resolve IPv6 routing problems on Mac, and untangle incorrect split tunneling settings. Our VPN consulting services are hands-on and focused on solving exactly these types of misconfigurations.

Need expert help diagnosing complex VPN connection problems?

Some VPN issues are subtle and only show up in real-world use. Perhaps connections randomly drop when switching networks, or only IPv6 traffic fails while IPv4 works. We have fixed asymmetric routing issues across dual WANs, DNS fallback errors on iOS, and persistent MTU fragmentation on SonicWall and Fortinet gear. When you need VPN expert help, we bring advanced diagnostics and real-world fixes that go beyond surface-level troubleshooting.

Want to set up a VPN connection behind an existing secondary firewall?

Getting a VPN to work behind a restrictive or double-NAT setup is not always plug and play. You might be trying to run WireGuard behind a corporate firewall or connect via IPsec through a Zyxel and a second NAT device like a FritzBox. We have helped users work around blocked UDP ports, configure TCP-based OpenVPN over port 443, and handle tricky hairpin NAT scenarios. With our VPN setup consulting, you will get a solution that works even in environments with limited access or complex routing.